Privacy policy

PRIVACY POLICY

Last Updated: February 28, 2026

1. Introduction

Welcome to ACRESOME ("we", "our", "us").

ACRESOME is an independent online retail store based in India. We operate this website and related services to provide you with a curated shopping experience.

Our store is powered by Shopify, which enables us to provide our products and services securely and efficiently.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with us.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

A. Contact Information

Full name
Billing and shipping address
Email address
Phone number

B. Payment Information

Payments are processed securely through Razorpay and other authorized payment providers. We do not store your complete card or banking details on our servers.

Payment providers may collect:

Card details
UPI details
Transaction details
Payment confirmation

C. Account Information

Username and password
Order history
Preferences

D. Order & Transaction Information

Products viewed or purchased
Cart information
Returns or exchanges

E. Device & Usage Information

IP address
Browser type
Device type
Pages visited
Time spent on website

We may collect this information automatically using cookies and similar technologies.

3. How We Use Your Information

We use your personal information to:

Process and fulfill your orders
Provide shipping and delivery updates
Communicate regarding your purchases
Provide customer support
Improve website functionality and user experience
Prevent fraud and ensure security
Send marketing emails (only if you opt in)
Comply with legal obligations

4. Payment Processing

We use Razorpay as our primary payment gateway. Razorpay securely processes payments made through our website.

Your payment information is handled directly by Razorpay in accordance with their privacy policy. We do not store your sensitive financial data.

5. Sharing of Information

We may share your information with:

Shopify (website hosting and infrastructure)
Razorpay (payment processing)
Shipping and logistics partners
Service providers assisting with analytics or customer support
Government authorities when legally required

We do not sell your personal information.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website performance
Remember your preferences
Analyze traffic
Show relevant advertisements

You may disable cookies through your browser settings, but this may affect website functionality.

7. Data Security

We take reasonable security measures to protect your information. However, no online transmission or storage system is 100% secure.

Please keep your account credentials confidential.

8. Data Retention

We retain your personal information only as long as necessary to:

Provide services
Fulfill orders
Comply with legal requirements
Resolve disputes

9. Your Rights

Depending on your location, you may have the right to:

Request access to your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for marketing communications

To exercise these rights, contact us using the details below.

10. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from minors.

11. International Transfers

Your information may be processed outside India where our service providers operate. We ensure appropriate safeguards are in place where required.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Business Name: ACRESOME
Email: contactacresome@gmail.com
Location: India